Our Mission
To provide dependable, transparent and considerate pilgrimage services that allow travellers to focus more fully on the spiritual purpose of their journey.
Company Profile · Serving Pilgrims Since 2006
Care, clarity and support for every sacred journey.
Qafala-e-Hijaz Hajj Umrah & Services (Pvt) Ltd helps pilgrims travel with confidence through carefully coordinated Hajj, Umrah and Ziyarat services from Pakistan to the Holy Cities.
2006Serving pilgrims since
PakistanPersonal assistance from Rawalpindi
4Key pilgrimage destinations supported
Since 2006
Dedicated service shaped by experience, responsibility and care.
Who We Are
A trusted travel partner for journeys that matter deeply.
At Qafala-e-Hijaz Hajj Umrah & Services (Pvt) Ltd, we have been honoured to serve pilgrims since 2006. From Rawalpindi to Makkah, Madinah, Najaf and Karbala, our purpose is to make each sacred journey organised, comfortable and spiritually focused.
Whether someone is travelling for the first time, accompanying elderly family members or returning with a group, our team helps coordinate the practical details with professionalism and sincere attention. We support pilgrims with package selection, documentation, visas, flights, accommodation, transport and guided Ziyarat arrangements.
We believe good service begins with clear information. That means explaining package duration, room sharing, hotel distance, meal arrangements, transport plans, inclusions and additional costs before a booking is confirmed.
Pilgrim-first planningRecommendations based on comfort, budget, group needs and journey type.
Clear communicationImportant details are explained before the next booking step.
Our Foundation
Purpose that guides every service decision.
Our work is shaped by respect for the sacred nature of pilgrimage and by the practical responsibility of helping travellers prepare well.
Our Vision
To be a dependable pilgrimage partner for families and groups seeking clear guidance, suitable travel options and attentive support from Pakistan.
Our Approach
We listen first, explain available options clearly and then coordinate the journey around the pilgrim’s dates, group size, accommodation needs and budget.
What We Coordinate
Complete practical support around the pilgrimage journey.
Our role is to bring the important travel elements together so pilgrims have one knowledgeable team to guide the process.
Hajj Packages
Package guidance covering duration, Maktab, Azizia, Mashair, accommodation, meals and transport.
Umrah Planning
Flexible options based on travel dates, room sharing, hotel category, distance and trip duration.
Visa & Documentation
Practical document checklists and assistance with the required travel process.
Flights
Air-ticket assistance and clear confirmation of whether airfare is included or arranged separately.
Accommodation
Hotel and building arrangements selected according to package category, location and availability.
Ground Transport
Airport, intercity and local movement coordinated according to the confirmed package plan.
Guided Ziyarat
Guided visits planned according to the destination, schedule and local arrangements.
Pilgrim Assistance
Preparation and practical guidance for individuals, families, groups and elderly travellers.
Journeys We Support
From Rawalpindi to places held close to the heart.
Our services are centred on religious travel to Makkah and Madinah, with Ziyarat planning for Najaf and Karbala according to available programmes and travel arrangements.
MakkahHajj and Umrah stays
MadinahAccommodation and Ziyarat
NajafZiyarat programme support
KarbalaZiyarat programme support
One team, coordinated supportFrom the first enquiry to preparation and departure, our team keeps the important journey details organised.
How We Work
A clear process from enquiry to departure.
Each journey is different, but the planning process should remain understandable and organised.
- 1
Understand Your Needs
Journey type, dates, departure city, group size and comfort needs.
- 2
Present Suitable Options
Packages are explained with pricing, hotels, sharing and inclusions.
- 3
Confirm the Details
Availability, dates, airfare and important conditions are reviewed.
- 4
Complete Documentation
The required documents and payment process are coordinated.
- 5
Prepare for Travel
Pilgrims receive practical guidance before the journey begins.
Our Service Values
Professional in process, personal in care.
Transparency
We aim to explain prices, inclusions, exclusions and tentative details clearly.
Responsibility
Travel arrangements are treated with care because pilgrims rely on accurate coordination.
Respect
We recognise the spiritual importance of the journey and communicate with patience and dignity.
Practical Support
Our advice is focused on the real decisions pilgrims need to make before travelling.
Planning Hajj, Umrah or Ziyarat?
Share your preferred journey, travel dates, departure city and group requirements. Our team will help you understand the available options and the next practical steps.
Phone+92 335 3000037
OfficeQafala-e-Hijaz Hajj Umrah & Services (Pvt) Ltd.